Practice Test


Q1) A work situation in a way that motivates work force to work productively, cooperatively and with economic, psychological and social satisfaction. Show Answer


Q2) _____ can be defined as the art or process of influencing people so that they strive willingly and enthusiastically towards achievement of group goals. Show Answer


Q3) ______ includes all internal and external factors which induces a person to take a particular course of action. Show Answer


Q4) High employee _____ is a state of mind where the employee has high enthusiasm to work. Show Answer


Q5) _____ is a feeling of injustice at the work place whether actual or perceived. Show Answer


Q6) Human relations in an organization involve improving interaction amongst stakeholders. Show Answer


Q7) For developing human relations it is essential to develop vertical, horizontal and diagonal communication across length and breadth of the company. Show Answer


Q8) Human relations can be developed without properly harmonizing individual, group and organizational goals. Show Answer


Q9) Human relationship in an organization can be improved without improving the work culture in the organization. Show Answer


Q10) Praising people in public and admonishing in private may help in building human relations. Show Answer


Q11) Better relation improves the morale of the employees. Show Answer


Q12) Leadership can exist even in an unorganized set up. Show Answer


Q13) The essence of leadership is followership. Show Answer


Q14) Leadership is the ability of the manager to coerce subordinates to work. Show Answer


Q15) A good leader does not adapt himself to the changed situation. Show Answer


Q16) The leader should be satisfied with his present achievements. Show Answer


Q17) A good leader should be decisive. Show Answer


Q18) A democratic leader believes in unilateral decision making. Show Answer


Q19) Autoratic leader is often critical of the suggestions of the subordinates. Show Answer


Q20) Under Bureaucratic Style line of command or scalar chain is strictly followed. Show Answer


Q21) Neurocratic style involves managing an organization more by rational than by emotional judgment. Show Answer


Q22) Laissez Faire style involves minimum interference of the management in the day to day functioning of the business. Show Answer


Q23) Normally people, time, cause and cost determine the leadership style to be adopted. Show Answer


Q24) Motivation includes all internal factors only which induce a person to take a particular course of action. Show Answer


Q25) Various studies have shown a negative correlation between high employee motivation and organization performance and profits. Show Answer


Q26) Elton Mayo and Fritz were the pioneers of Hawthorne studies. Show Answer


Q27) McGregor's Theory X is suitable in modern times. Show Answer


Q28) McGregor's Theory Y represents a democratic style of management. Show Answer


Q29) Maslow has arranged human needs in a hierarchy. Show Answer


Q30) The basic aim of Maslow's Need Hierarchy theory is to increase the organizational effectiveness of its human resources. Show Answer


Q31) Herzberg's Two-Factor Theory states that Hygiene factors are necessary to prevent satisfaction. Show Answer


Q32) Employee morale has nothing to do with employee beliefs, attitudes, experiences, feeling, expectations etc. Show Answer


Q33) Grievance is a feeling of injustice at the work place whether actual or perceived. Show Answer


Q34) Some organizations follow an open door policy as one of the methods for finding grievance. Show Answer


Q35) All grievances must be put forth in writing Show Answer